5/29/26About 1 min
AI assistant knowledge sources
This page explains where the AI Q&A assistant on docs.kkauto.net and kkauto.net gets its knowledge, and how it answers questions about running KKAuto.
What the AI assistant uses
The assistant uses only public customer guides on docs.kkauto.net:
It prioritizes day-to-day operations: how KKAuto works, quick start, setup on the Management Website, using the KKClient desktop app, troubleshooting, FAQ, and plans / pricing.
For prices or promotions, the assistant uses the pricing guide page and always points to the live pricing page https://kkauto.net/pricing — it does not invent amounts.
What it does not use
The assistant does not use:
- Internal technical documentation
- Legacy or archived guides
- Software source code
- Operational logs or screenshots that still show sensitive data
- Passwords, tokens, proxies, verification codes, or login credentials
How the assistant answers
- It explains the Management Website (Server) and the KKClient desktop app using the published operational guides.
- It does not guess internal system mechanics.
- If a task stays pending for a long time: it reminds you to check Facebook > Tasks on the website and Connected plus Start Automation on the desktop.
- It never guides you to bypass Facebook checkpoints or CAPTCHA.
- It does not ask you to send passwords, tokens, or proxies. Redact sensitive details before sharing; for help, open KKAuto > Support on the Management Website.
When to read the guides or contact support
- If the assistant’s answer is not clear for your situation → open the related guide page, or see the FAQ and Troubleshooting.
- If your question is about a specific account, task, or data in your system → use KKAuto > Support on the Management Website; the assistant cannot see your tenant data.