Frequently Asked Questions
Frequently Asked Questions (FAQ)
What is the difference between the Server and the desktop app?
The Server (Management Website) is where you configure, create tasks, and view results on the Management Website. The desktop application connects to the Server, receives tasks, and runs them through the browser. You need both when tasks run on your computer.
Does the website help me know what still needs to be configured?
Yes. On the Dashboard, open Setup Health (or Open Setup Health page). This page shows your setup score, completed and missing steps, and what to do next, along with Explain this step when you need more detail. See Setup Health.
Do I have to create tasks manually every day?
No, as long as you have configured FB settings and (optionally) AI Posts correctly. The Server creates tasks automatically on schedule; monitor them at Facebook > Tasks.
Why aren't tasks running even though I configured everything?
Common causes: the desktop app is not connected or automation is not started; accounts are not ready; browser profiles are incorrect; or the scheduled time window has not been reached yet.
Can I run multiple computers?
Yes. Each machine logs in to the same system; the Server distributes tasks among all connected machines. Give each machine a clear name for easy monitoring.
Which browsers are supported?
GPMLogin, GPMGlobal, Hidemium, Pionlogin — configure them in the KKAuto desktop app following the on-screen instructions.
Where is the English documentation?
You are reading it now at /en/guide/. The Vietnamese guide is available at /guide/.
