Frequently Asked Questions (FAQ)
I just received an account — where should I start?
Read Getting familiar — Website menu map and day-one path. Then follow the technical checklist in Quick Start.
What can KKAuto do?
Automate Facebook operations across many accounts: profile posts, fanpage posts (with AI content), fanpage posts from crawled source content by hashtag, group comments, group posts, join groups, approve Groups, seeding, and other engagement tasks. See the list and guides: System capabilities.
How do I publish to a fanpage from crawled source posts?
Use the chain Hashtag → Source crawlers → Create Auto Posts → Posts → Fanpages + Fanpage post schedule, always with the same hashtag. Details: Fanpage posts from crawled sources.
How do I post to a group?
Enable Group posting per level in FB settings, ensure the group is approved and the account has joined / can post, then run automation on the machine. Details: Automatic group posting and Approve and manage Groups.
Where do I configure automatic group joining?
Automation settings > FB settings (joins per day, delay) plus your approved Groups list. Guide: Automatic group joining.
What is a Seeding account?
A support account type for engagement / warming. Set type Seeding under Facebook > Accounts, configure level and (when needed) a Post Assistant or hashtag. Details: Seeding and engagement warming.
What do Pending / Error task statuses mean?
See the explanation table in Task statuses. Long Pending usually means the machine is not Connected or automation is not started — Troubleshooting.
What is the difference between the Server and the desktop app?
The Server (Management Website) is where you configure, create tasks, and view results on the Management Website. The desktop application connects to the Server, receives tasks, and runs them through the browser. You need both when tasks run on your computer.
Does the website help me know what still needs to be configured?
Yes. On the Dashboard, open Setup Health (or Open Setup Health page). This page shows your setup score, completed and missing steps, and what to do next, along with Explain this step when you need more detail. See Setup Health.
Do I have to create tasks manually every day?
No, as long as you have configured FB settings and (optionally) AI Posts correctly. The Server creates tasks automatically on schedule; monitor them at Facebook > Tasks.
Why aren't tasks running even though I configured everything?
Common causes: the desktop app is not connected or automation is not started; accounts are not ready; browser profiles are incorrect; or the scheduled time window has not been reached yet.
Can I run multiple computers?
Yes. Each machine logs in to the same system; the Server distributes tasks among all connected machines. Give each machine a clear name for easy monitoring.
Which browsers are supported?
GPMLogin, GPMGlobal, Hidemium, Pionlogin — configure them in the KKAuto desktop app following the on-screen instructions.
Where is the English documentation?
You are reading it now at /en/guide/. The Vietnamese guide is available at /guide/.
How much does KKAuto cost? What plans exist?
See Plans and pricing. Current amounts and promotions: https://kkauto.net/pricing.